Urban Carry Holsters & Turning Point Distribution, LLC Policies
Shipping & Delivery
Turning Point Distribution, the creator and distributor of the Urban Carry holster line, will typically ship all in-stock goods within one business day. Any items purchased that are in backorder status will ship immediately upon arrival of the goods. Since the actual delivery of your order can be impacted by many events beyond Turning Point's control, once your order leaves our facilities, we cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.
Privacy & Security
This Privacy Policy governs the manner in which Turning Point Distribution collects, uses, maintains and discloses information collected from users (each, a "User") of the UrbanCarryHolsters.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Turning Point.
Urban Carry is extremely concerned with the security and safety of ordering on our site. It is vital to our success because we understand that our customers need to feel secure about Internet shopping. Our policy is to never sell, display, or compromise the email addresses of our customers. We respect your privacy and would never expose you to the inconsiderate people who choose to spam.
Important information you should be aware of when shopping on Urban Carry Holsters's secure site:
We utilize Secure Sockets Layer (SSL) encryption. Our secure ordering pages have a lock symbol on the page and will have an "s" after the http in the URL (i.e.- https://urbancarryholsters.com/). This "s" stands for secure (Secure Socket Layer - SSL protocol transmission). Look for these symbols at checkout when submitting your order or login on to your customer profile. Any information you enter on our secure pages is transmitted to us in a very strongly encrypted (scrambled) manner. Our SSL is the strongest, most advanced security available: 256-bit SSL encryption from SucuriFirewall.
Urban Carry Holsters will never sell your personal information (name, address, phone, or email) to any third-party agency or vendor.
If you have any questions about secure Internet shopping or the information discussed above, please feel free to contact us.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers’ utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. How we use collected information Turning Point collects and uses Users personal information for the following purposes:
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To administer content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
California Consumer Privacy Rights
The California Consumer Privacy Act provides California consumers with the right to obtain from the Company information about the personal information about you that we collect, use, and disclose. To request a copy of such information, please contact us by any of the ways described in the "Contact Information" of this Privacy Policy, and we will respond within 45 days as required by law. California consumers may also opt-out of our disclosing personal information about them to third parties for their marketing purposes. If you do not want us to disclose information to other companies for their marketing purposes, please contact us by any of the ways described in the "Contact Information" of this Privacy Policy. If you choose to exercise your privacy rights, you have the right to not to receive discriminatory treatment or a lesser degree of service from the Company.
California law also requires us to disclose how we respond to your web browser, "do not track" signals, or other mechanisms that provide you the ability to exercise choice regarding the collection of personally identifiable information about your online activities over time and across third-party sites or online services. We are also required to disclose whether other parties may collect personally identifiable information about your online activities over time and across different sites when you use the website. For more specific information on Do Not Track and the exercise of consumer choice regarding the collection of personally identifiable information about your online activities over time and across third-party sites or online services, please review our Cookie Policy.
Please read our California Privacy Disclosures for additional information required under the California Consumer Privacy Act.
How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. We utilize Secure Sockets Layer (SSL) encryption. Our secure ordering pages have a lock symbol on the page and will have an "s" after the http in the URL (i.e.- https://urbancarryholsters.com/). This "s" stands for secure (Secure Socket Layer - SSL protocol transmission). Look for these symbols at checkout when submitting your order or login on to your customer profile. Any information you enter on our secure pages is transmitted to us in a very strongly encrypted (scrambled) manner. Our SSL is the strongest, most advanced security available: 256-bit SSL encryption from SucuriFirewall.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to this privacy policy
Turning Point Distribution has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Data Security
We restrict access to personal information collected about you at our website to our employees, our affiliates' employees, or others who need to know that information to provide services to you or in the course of conducting our normal business operations. While no website can guarantee security, we use commercial reasonable efforts to maintain appropriate physical, electronic, and procedural safeguards to protect your personal information collected via the website. We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. We also advise all Company employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our Company's business ethics standards and confidentiality policies.
Security of your Credit Card Data
We use a third-party payment management company in order to process credit card transactions.
For your convenience, we also utilize “Braintree” to process Paypal payments. You can read more about Braintree at
https://www.braintreepayments.com/ca/legal/braintree-privacy-policy. Braintree utilizes a process known as "tokenization" in order to securely process credit card transactions when you provide your credit card data to us. Tokenization is the replacement of sensitive data with a unique identifier that cannot be mathematically reversed. Within our environment, tokens take the place of sensitive credit card data. The token will retain the last four digits of the card as a means of accurately matching the token to the payment card owner. The remaining numbers are generated using proprietary tokenization algorithms.
- To make a purchase on the website, the customer will enter their payment card information into the designated payment fields on the order page. These payment fields will be hosted by Braintree using Secure Acceptance. When you submit your credit card data to Urban Carry, the data is immediately encrypted and transmitted directly to Braintree for storing, processing, and token generation. The payment data is not stored or retained by us.
- The encrypted primary account number (PAN) is decrypted when it enters Braintree's Level 1, PCI-compliant data vault, where it is securely stored. The payment data is then passed on to the processing channel (bank) and returned to Braintree with an accepted or denied result.
- Braintree returns the result to us but substitutes the PAN data with a uniquely generated token. The token is stored by Urban Carry for future transactions. Urban Carry performs quarterly scans in order to demonstrate compliance with the Payment Card Industry Data Security Standard ("PCI-DSS").
Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us by any of the contact methods (mail, email or telephone) provided below. We will attempt to respond to your questions or concerns promptly after we receive them.
Urban Carry Holsters
Legal Department
5224 W SR 46 #303, Sanford, FL 32771
E-mail: support@UrbanCarryHolsters.com
Phone: 888-661-5579
Turning Point Distribution, LLC ~ Sanford, FL ~ USA
Support@UrbanCarryHolsters.com
TurningPoint Distribution
Terms of Sale
Because we have no control over the use of our products, all Urban Carry products are sold as-is and "with all faults". The entire risk as to the quality and performance of the product is with the buyer. Should the product prove defective following its purchase, the buyer and not the manufacturer, distributor, or retailer assumes the entire risk of all necessary servicing or repairs. Under no circumstances shall Urban Carry be liable for incidental or consequential damages, such as loss of use of property, commercial loss, and loss of earnings or profits. The implied warranties of merchantability and fitness for a particular purpose and all other warranties, expressed or implied, are excluded from this transaction and shall not apply to the product sold. The determination of the fitness or the suitability of any product for a specific use is the responsibility of the buyer.
The illustrations shown herein are typical as to finish and application. Due to uncontrollable variances in color saturation, the actual product may differ slightly from that shown in our catalog/website.
Urban Carry reserves the right to make changes in products built and/or sold by them at any time without incurring any obligation to make the same or similar changes on products previously manufactured and/or sold by them. All Urban Carry products are made in the U.S.A. and produced according to rigid specifications. Prices and models are subject to change without notice. Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Urban Carry designs, features, and model names are the exclusive property of Urban Carry Holster or its Assignees. Any and all persons including, but not limited to, individuals, firms, and/or corporations are forbidden from imitating, copying, or reproducing them in any way.
Promotions, sales, and discounts exclude tax, shipping & handling, custom and dealer orders. Discounts cannot be combined. Free freight promotions apply to the continental Unites States only and include Ground freight only.
Weapons Policy
Urban Carry DOES NOT TRANSFER OR SELL ANY WEAPONS of any kind.
Weapons are defined as Firearms, Knives, BB Guns, Ammo, Ammo Supplies, Tasers, Gun Parts, Paintball Guns, Airsoft Guns, GunScopes, Ammunition Belts, Tactical Knives, Stun Guns, Dangerous Products, Explosives, Nail bomb, Chemical Bomb, any Fireworks that Explode, Firecrackers, Grenades, Silencers, Rifles, Handguns, Switchblades, Fighting Knives, Sword-Canes, Balisongs, Military Knives, Push Daggers, Throwing Axes or Pepper Spray.
No weapons of any kind can be found at UrbanCarryHolsters.com and no links on where to purchase any weapons can be found at UrbanCarryHolsters.com.
Returns, Replacements & Refunds
We fundamentally believe you will be thrilled with the products you purchase from UrbanCarryHolsters.com. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that event, we invite you to review the following terms related to returning a product:
Exchange-
Urban Carry Brand Products: We are happy to exchange your undamaged Urban Carry brand product with its included accessories and undamaged package within 60 days of shipping. *Important note: Breaking in the holster will not prevent you from being able to return it, so please, we encourage you to really break it in to get the best fit and draw possible. We do not accept Urban Carry returns beyond 60 days. Please contact Turning Point Distribution, LLC via email at support@UrbanCarryHolsters.com for a short RMA (Return Merchandise Authorization) and we will start the process immediately. We will not accept any returns without an RMA number assigned to it. Please do not mail the product back to us without contacting us first for the RMA information to include in your shipment.
Can Can Concealment Brand Products: We are happy to exchange your undamaged Can Can Concealment brand product with its included accessories and undamaged package within 30 days of shipping. Can Can Concealment brand products must be in unworn and unwashed condition to be eligible for exchange. We do not accept Can Can Concealment returns beyond 30 days. Please contact Turning Point Distribution, LLC via email at support@UrbanCarryHolsters.com for a short RMA and we will start the process immediately. We will not accept any returns without an RMA number assigned to it. Please do not mail the product back to us without contacting us first for the RMA information to include in your shipment.
Faulty or Incorrect Item(s) Received: We want you to be delighted with your new purchase. Please review your item(s) upon delivery. If there is an issue with your order please contact us via phone or email within three (3) days of receipt of the order. If you receive a damaged, defective, or incorrect item we’ll replace the item at no cost to you, shipping included. Please note that we may require a photograph of the issue in question to allow us to use it as a training tool with our team. We may also require that the item be returned to our Tennessee warehouse for inspection before a replacement is sent.
Your statutory rights are not affected. Please refer to the full Terms and Conditions for the contract of your Sales.
What can’t you return or exchange?
- Gift cards.
- Custom Orders
- Items sold on Amazon (must be handled through Amazon).
- Items marked “final sale” or “non-refundable” are sold “as is.”
Risk of Loss
All purchased items are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
Refund-
Urban Carry Brand Products: You may return your undamaged Urban Carry brand product with its included accessories and undamaged package within 30 days of shipping for a full refund of the product(s). This will be refunded via the manner in which it was paid, e.g. we will refund the credit card the order was placed with. Any damaged packaging or product may result in a restocking fee depending on the nature of the damages. Refunds do not include the cost of shipping, and we do not provide free return shipping labels. We provide shipping labels at cost, to be paid by the customer, unless defective. Returns beyond 30 days will be subject to a 15% restocking fee. *Important note: Breaking in the holster will not prevent you from being able to return it, so please, we encourage you to really break it in to get the best fit and draw possible. We do not accept Urban Carry returns beyond 60 days. Please contact Turning Point Distribution, LLC via email at support@UrbanCarryHolsters.com for a short RMA and we will start the process immediately. We will not accept any returns without an RMA number assigned to it. Please do not mail the product back to us without contacting us first for the RMA information to include in your shipment.
Can Can Concealment Brand Products: You may return your undamaged Can Can Concealment brand product with its included accessories and undamaged package within 30 days of shipping for a full refund. Can Can Concealment brand products must be in unworn and unwashed condition to be eligible for a refund. Any damaged packaging or product may result in a restocking fee depending on the nature of the damages. We do not accept Can Can Concealment returns beyond 30 days. Please contact Turning Point Distribution, LLC via email at support@UrbanCarryHolsters.com for a short RMA and we will start the process immediately. We will not accept any returns without an RMA number assigned to it. Please do not mail the product back to us without contacting us first for the RMA information to include in your shipment.
Express Limited Warranty-
Turning Point Distribution, LLC warrants its Urban Carry® holsters and accessory products to be free from defects in materials and workmanship for a period of 1 year from the date of purchase. This warranty is subject to the proper Care and Maintenance of the product and the proper use of the product as detailed in the Consumer and Safety Information.
Turning Point Distribution, LLC warrants its Can Can Concealment garments to the Original Owner, to be free from manufacturing defects and material workmanship for a period of thirty (30) days from the date of purchase. Should the riveting/stitching/hardware of the garment fail during normal use. Normal use limited to daily wear, providing that the holster is laundered according to directions in the Garment Care Guide and allowed to dry completely before wear. Holsters subjected to extreme abuse including but not limited to negligent discharge, using the holster in any manner or with any firearm that goes against the Liability Disclaimers voids this warranty.
If you believe a purchased product has any defects in materials or workmanship, cease use immediately and contact customer service for a remedy. If a product proves to be defective in material or workmanship, TPD will repair or replace the product and send it to you at TPD’s expense. All returns must include proof of purchase and documentation specifying the claimed defect.
This is a LIMITED WARRANTY and is the sole and exclusive warranty of this product by TPD. It shall not be enlarged by any representations, descriptions, course of dealing, trade usage, rendering of technical advice, service or otherwise. Furthermore, it shall not be altered or expanded by any acts, statements, or agreements of any dealer, employee or agent of TPD (other than by a duly authorized officer of TPD).
TPD MAKES NO OTHER WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OF MERCHANTABILITY.
IN NO EVENT SHALL TPD BE LIABLE FOR ANY PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, ANTICIPATED OR LOST PROFITS, INCIDENTAL DAMAGES, LOSS OF TIME, OR OTHER INDIRECT LOSSES OR EXPENSES THAT ARISE FROM ANY CAUSE RELATING TO THE PRODUCT, REGARDLESS OF THE FORM OF THE ACTION, WHETHER IN TORT (INCLUDING NEGLIGENCE), CONTRACT, STRICT LIABILITY OR OTHERWISE, AND REGARDLESS OF WHETHER THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
For any warranty issues, please contact TPD’s Customer Care Department at 888-661-5579 (USA Only) for prompt resolution of your concern and so that we can assure your satisfaction with our Urban Carry® products warranty.
Affiliate Program
Terms of commission value and payment are listed upon signing up with our Affiliate program and may adjust from time to time. Websites mainly pertaining to law enforcement, military, firearms, or holsters are welcome to join the Affiliate program. Websites mainly focused on promoting coupon and promotional codes are prohibited from signing up with the Affiliate program of this site without expressed written consent. Urban Carry Holsters retains the right to disapprove Affiliate partnerships and / or commissions of any website it deems not in line with its policies.
Ordering
Orders will be placed online through our secure server on a dedicated IP address. Any orders placed on this site through the shopping cart and completed with payment will be viewable under the users (not guest) "my account" section. From there you will be able to follow the process of the order, retain the shipping tracking information, and review any previous orders. Any customers checking out as guest will still receive an email verification of the order, then of the tracking information when the order has been processed for shipping.
Payment, Pricing & Promotions
All orders must be paid in full before any goods are shipped. Pricing may change from time to time due to new technologies available. Any promotions must be redeemed upon the checkout process. We do offer Coupon Codes and Discounts Codes from time to time along with contests and specials, please click here and visit our Facebook page to view our updates and offers. You can also recieve notification of upcoming promotions by joining our newsletter list. Please register for an account on our site by going to "My Account" and opting in to recieve our newsletter via email. Any other questions please contact us at info@UrbanCarryHolsters.com.
Updating Account Information
After you have created an account you have full access to your account and may update it at any time. Click on "My Account" to make any updates or changes to your account information.
IMPORTANT CONSUMER SAFETY WARNINGS
Please read these warnings thoroughly and carefully before using the Urban Carry® firearm holster. Before using any of our holsters for Concealed Gun Carry please learn and abide by the laws of your State concerning Concealed Carry Policy.
Please practice the four universal rules for Gun Safety:
1. Keep your finger off the trigger until you have made the decision to fire.
2. Every firearm is always loaded, even if it's not.
3. Never point your weapon at anything you aren't willing to destroy.
4. Be 100% sure of your target, and 100% aware of what is beyond it before making the decision to fire.
Turning Point Distribution LLC takes pride in the quality which goes into each and every one of its, hand made in the USA, holsters and strives to manufacture the finest products available on the market today.
Firearms Safety
Turning Point Distribution, LLC (“TPD”), the manufacturer of the Urban Carry® line of holsters and accessory products, warns all users of these holsters to exercise extreme caution in the handling of all firearms. Since all firearms are potentially dangerous, they should not be used by anyone who has not completed a firearms safety course. Failure to heed these warnings or follow firearm operating instructions may result in the accidental discharge of a firearm causing serious injury or even death.
All firearms are potentially dangerous. Their use may cause great harm, personal injury or death. For your own safety and the safety of others, it is your responsibility to carry and handle any firearm safely. Proper training is available through accredited firearm safety programs conducted through police departments, the military, state-run hunter safety programs, and other agencies such as the National Rifle Association. Do not carry or use a firearm without a thorough knowledge of its characteristics and safe use in the circumstances in which you intend to use it. It is also your responsibility to be certain that your firearm is in proper, safe operating condition at all times.
With the correct fit and when used properly, a holster is a valuable aid in carrying a firearm. Because holsters are used to carry firearms, however, any person purchasing or using an Urban Carry® holster should read and understand the following warnings and all instructions included with the holster as well as be thoroughly familiar with general rules of firearm safety and the firearm manufacturer’s recommendations and instructions for the proper and safe use of his or her firearm in the circumstances in which he or she is using or intends to use it.
These warnings should be read prior to the use of Urban Carry products. All firearms are potentially dangerous weapons. Firearms should be kept out of the reach of children. Use of a handgun under any conditions may be dangerous. Serious personal injury or even death could occur without proper training in the safe handling of firearms by an accredited firearms safety course. No person should handle any firearm unless such a person has successfully passed an accredited firearms safety program. Great care should be used when handling, storing, or transporting firearms or when placing or removing a handgun from your Urban Carry holster.
Testing a New Holster for Proper Holster and Handgun Fit:
Never place a loaded handgun in a holster without first testing, in an unloaded condition (double-check to make sure the chamber is empty and the mag is out), for proper fit with the handgun. Urban Carry Holsters are designed to fit factory-equipped handguns. The use of trigger shoes or grip adapters or any modifications to the handgun may cause improper holster fit and accidental discharge. All Urban Carry Holsters are designed to function safely and are made for specific handguns. DO NOT ALTER YOUR URBAN CARRY HOLSTER IN ANY WAY, INCLUDING ANY SAFETY DEVICE INCORPORATED IN ANY URBAN CARRY PRODUCT TO ACCOMMODATE HANDGUNS OR OTHER
Equipment for which the Urban Carry Product was not Designed or Intended:
We have tried to clearly label which holsters offer a proper fit for specific handguns. However, continual changes will occur due to the number of handgun makes and models available on the market. Urban Carry will not be responsible for typographical and other human errors that can and do occur. It is the user’s responsibility to personally check for holster handgun compatibility using actual products. It is also the user’s responsibility to regularly check the holster and its hardware (including, but not limited to, snaps and tension screws, stitching) for proper fit and function. Although Urban Carry attempts to fit the most current model handguns, manufacturers of handguns constantly update their product specifications. Slight manufacturing changes in a handgun model can affect the proper and safe fit of your handgun and holster. Urban Carry will not be responsible for such changes or for typographical or other human errors, which can and do occur despite diligent efforts. Should any Urban Carry product become worn, loose, broken, defective or ill-fitting, or if in your opinion is unsafe, cease use immediately.
Carry "Condition" of Firearm:
Carrying any handgun with a live cartridge in the chamber immediately in front of the firing pin may cause an accidental discharge. Single action revolvers and some semi-automatic pistols should be carried with the hammer or firing pin resting on an empty chamber.
Urban Carry Holsters are designed for "hammer down, empty chamber" carry, unless otherwise specified.
It is the user’s responsibility to exercise extreme caution when handling or carrying any handgun and to assume at all times that the gun is loaded. Do not attempt to cock a handgun while it is in the holster. Cocking the handgun while holstered can cause damage to the holster, gun, or both and may cause an accidental discharge. For information on how to safely carry your particular handgun, please refer to your handgun manufacturer’s safety and instruction manual.
Holstering your Firearm:
You must be certain that your gun is securely seated in the holster each time you holster your firearm before removing your hand from the grip. Firearms must fit snugly in holsters to guard against accidental loss of the handgun. However, a snug fit may cause the slide to go out of battery when holstering. Therefore, you should always place your thumb on the back of the slide to ensure that the slide does not go out of battery while holstering. Keep fingers off the trigger and out of the trigger guard when drawing or replacing the handgun in the holster.
Firearm Retention
Always make sure your gun is fully seated in the holster, activating all auto and/or manual retention devices (when provided). Retention devices must be used when provided. During vigorous physical activity, including running, you should not rely on your holster’s retention capabilities; the gun should be held in place with your hand to prevent the gun from falling out of the holster or adjusting. We strongly recommend a regular practice routine be utilized to assure the continued capabilities of both product and user.
Tension units are not pre-set at the factory. You will need to adjust them to the appropriate tension to help retain your firearm. Checking your tension screws each time you use your holster is required as part of a regular safety inspection of your equipment. Applying a small amount of clear nail polish to the threads of the tension units after they have been properly adjusted will minimize screw back-out.
Firearm Security
Carrying a firearm is a serious responsibility that requires constant awareness. It is your responsibility to exercise extreme caution during any situation where another individual may attempt to take away your handgun. Law enforcement officers in particular should be familiar with the departmental tactical and procedural guidelines regarding the use and carrying of firearms in close proximity to potentially dangerous individuals.
Cocked Hammers
DO NOT carry any firearm in a cocked (i.e., “cocked and locked”) condition unless you have been specifically trained in the proper and safe procedure for such use and the firearm has been manufactured to be carried safely in this condition. Carrying a firearm in this conditions increases the risk of accidental discharge and should only be carried in this condition by advanced, experienced and skilled professional shooters under conditions that require a firearm to be drawn and fired under extremely short time constraints who have the training and experience to recognize the inherent risks associated with it. If you carry a firearm and carry it cocked, ALWAYS engage the safety before holstering the firearm and DO NOT disengage the safety until after the firearm has been drawn and is clear of the holster.
Take-Away
Carrying a firearm is a serious responsibility and must be given constant attention and awareness at all times. It is not possible for any holster to be manufactured that is completely “take-away proof” or “snatch proof.” It is your responsibility to exercise extreme caution and diligence at all times during any situation where another individual may attempt to take away your firearm and to strictly adhere to any procedure in which you have been trained.
Retention
Do not rely on your holster’s retention capabilities to justify activities which may dislodge your firearm. Your firearm should be held in place by hand during any vigorous physical activity such as running, jogging, jumping, falling or tumbling to avoid the firearm falling from the holster. Always make sure the firearm is firmly placed in its proper position in its holster.
Holstering
Always point your firearm in a safe direction and use extreme caution when holstering or un-holstering your firearm to avoid an accidental discharge. ALWAYS use care when holstering any firearm to avoid unintentional cocking of the firearm. Do not use a loaded firearm during practice and training. Before placing the firearm in the holster, the firearm should be completely unloaded, including the magazine, chamber and cylinder. After holstering, check to make sure the firearm is not in a cocked position and do not touch the hammer of the firearm when holstering or drawing the firearm. DO NOT holster or draw the firearm with your finger on the trigger.
Firearm Fit
Urban Carry® holsters come in different sizes and may be used with a number of different firearms. While TPD has identified firearms which (including with certain designated modifications or variances) may fit certain Urban Carry® holsters, you and only you can determine if your use of a particular firearm with an Urban Carry® holster is safe and appropriate, as such depends upon a wide variety of factors, many of which are outside of TPD’s control. Your Urban Carry® holster may not fit the contours of your firearm exactly and the leather does take time to become supple, which is normal. Modifications to your firearm, your particular body shape and apparel (size and style of pants, etc.) may impact your ability to safely use your Urban Carry® holster.
ALL HOLSTERS MUST BE ADJUSTED TO FIT BOTH YOU AND THE FIREARM ITSELF BEFORE USING THE HOLSTER TO CARRY A FIREARM AND YOU MUST VERIFY COMPATIBILITY OF THE FIREARM WIH THE HOLSTER AND YOUR BODY AND APPAREL. Even the slightest changes in a firearm can have important safety consequences with regard to the way in which a firearm fits a particular holster. It is also your responsibility to regularly check your holster for precise fit and performance. Should your holster become ill fitting, worn, loose, broken, or defective at any time, CEASE USE IMMEDIATELY. In addition, the holster MUST be worn and secured with a sturdy belt and is to be worn in your pants. Your body shape as well as the fit of your pants and other apparel can significantly impact the safe usability of your holster, which must be verified by you each time you wear the holster. Contact TPD immediately if your holster becomes ill fitting, worn, loose, broken, or defective or if you have any questions regarding these issues by emailing support@urbancarryholsters.com or by calling 844-4-HOLSTER.
Do not use a loaded firearm during practice and training or during the adjustment period. Before carrying the holster, the firearm should be completely unloaded, including the magazine, chamber and cylinder. After being certain your firearm is unloaded, you should test your holster for proper fit. Never place a loaded firearm in a holster without first testing it unloaded for proper fit. Use only the firearm for which your holster was designed. CHECK TO MAKE SURE THAT THE HOLSTER DOES NOT INTERFERE with any safety features, controls, sights, or magazines release devices of the firearm and DO NOT use the holster if it does. If there is any doubt, cease use of the holster immediately.
Alteration
Neither your firearm nor your Urban Carry® holster should be modified, changed, or altered in any way (including attachments) because such modification, change or alteration may increase the chance for accidental discharge. All Urban Carry® holsters are designed to function safely and efficiently with modern, high quality, factory equipped firearms. DO NOT use any Urban Carry® holster to carry any firearm that has been modified, changed, altered, contains any attachments, is custom-made, or is broken or malfunctioning in any way, including firearms that are not of original factory specifications.
Applicable Law: By visiting UrbanCarryHolsters.com you agree that the laws of the state of Florida, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Urban Carry.
Changes in Policy: Urban Carry reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.
This document was last updated on August, 17, 2016
