We are happy to exchange your undamaged Urban Carry brand product with its included accessories and undamaged package within 60 days of the purchase date. *Important note: Breaking in the holster will not prevent you from being able to return it, so please, we encourage you to really break it in to get the best fit and draw possible. We do not accept Urban Carry returns beyond 60 days. Please contact us for a short Return Merchandise Authorization (“RMA”) and we will start the process immediately. You can contact us by phone 888-661-5579, email, or through the website (and select “Return/Exchange” on the dropdown Subject Line to help expedite the request).  We try to make it quick and simple.