If you have not received your refund and have confirmed we have received the package for return please give us a call regarding its status.  Rarely, it can take 5-7 business days to process your return and see the credit issued if paid via credit card; PayPal and refunds issued via check can take up to 10 days.  We apologize for the inconvenience.  You can contact us by phone 888-661-5579, eMail, or through the website (and select “Return/Exchange” on the dropdown Subject Line to help expedite the request).