We do believe you will be thrilled with our products but we understand that sometimes a product may not be what you expected it to be.  

You may return your undamaged Urban Carry brand product within 30 days of the purchase date for a full refund of the product.  The refund will be issued for the product(s) and any applicable taxes.  Payment will be refunded in the same manner as payment received.  Returns beyond 30 days will be subject to a 15% restocking fee.  We do not accept Urban Carry returns beyond 60 days.  

*Important note: Breaking in the holster will not prevent you from being able to return it - so please, we encourage you to really break it in to get the best fit and draw possible. 

Please contact us for a short Return Merchandise Authorization (“RMA”) and we will start the process immediately. You can contact us by phone 888-661-5579, email, or through the website (and select “Return/Exchange” on the dropdown Subject Line to help expedite the request).  We try to make it quick and simple.